← Back

Contact us

We’re a small team and read every message.

Need help with a card, a payment, or a deletion request? Email us and we’ll get back to you, usually within a couple of business days.

Email

hello@portrait-journey.com

Helpful things to include

  • The recipient’s name on the card (so we can find it).
  • Whether you’re the creator or a signer.
  • What you need — a fix, a refund, or to delete a card’s data.

To delete a card and everything in it yourself, open its admin link and use “Delete card & all data”. See our Privacy Policy for how we handle your data.